Get to Know Our Compassionate Staff

James C. “Jay” Jackson,
FSL, Owner

James C. “Jay” Jackson grew up in the family business. He started working part time at the age of 15 with his grandfather, Clyde, Jay’s father, Fred Jackson and his uncle, Charles Jackson. In 1990 Jay graduated from Gupton-Jones College of Mortuary Science in Atlanta, Georgia. He immediately began his full-time career in funeral service and has remained with Jackson Funeral Service. His pride and dedication to the family business eventually led him to take over as Owner and Manager in 2006. In 2022 Jay appointed Becky Watkins as the General Manager.

Jay has volunteered with the Henderson County Cemetery Advisory Committee for over 18 years. This important committee is tasked with locating all known cemeteries in Henderson County and working to maintain not only the physical cemeteries, but also the local heritage they provide to the citizens of the county.

Jay loves the outdoors, golf, boating and swimming.

Rebecca “Becky” Watkins,
FSL, CFSP, CL, General Manager

“Becky” is from the Henderson County area and is a graduate of West Henderson High School. Graduating with highest honors from Fayetteville Technical Community College, she received a degree in Applied Science and was licensed in Funeral Service in 2006. She was awarded the title, CFSP (Certified Funeral Service Practitioner) in 2012 by exceeding certification requirements in Academics, Profession, Public Education and Service, and Career Review. She is one of the first female Funeral Director / Embalmer’s in Henderson County to hold this certification and has been consecutive for eleven years. She continues to serve our community in this capacity. In 2007 she was awarded The Business and Professional Women’s Woman of The Year.
Becky began serving as a funeral director for Jackson Funeral Service in 2019. In 2022 she was appointed as the General Manager. Becky is also a Certified Crematory Technician. She is a licensed Cosmetologist and is also known for her talents in Restorative Arts.

In her spare time, Becky loves spending time with her husband, Andy and her family. She and her husband both share an interest in collecting antique and eclectic funeral industry items. Her love for “Doodling”, sketching and pastel drawing is her “Stress Relief.”

Andy Robinson,
Office Manager, Crematory Manager

Andy Robinson is from the Henderson County, North Carolina. He has been a valued member of the Jackson Funeral Service staff since 1997. With over 25 years of experience in the funeral industry. Andy is the Office Manager and is also a Certified Crematory Technician and Crematory Manager. Andy takes pride in serving our families with dedication and experience.

Andy and his wife Becky like to spend their time off  in the company of their 11 grandchildren. He has also been involved with the organization, Compassionate Friends since 2005.

Justin Robinson,
Funeral Assistant

Justin joined our full time staff January, 2021. A native and life-long resident of Henderson County, he is a 2012 graduate of East Henderson High School and received certification in Mechanics from BRCC. He is a Certified Crematory Technician and is currently pursuing a degree in Mortuary Science.

Jennifer Jackson Erwin,
Administrative Assistant

Jennifer has worked in the family business since 2002. She currently works part-time in  administrative service.  She enjoys spending time with her family, jogging and yoga, doing puzzles  and volunteering with non-profit animal shelters

Dennis Moore,
Funeral Assistant

Dennis joined our staff in 2021. He is a  native of Henderson County, and  lives in the Fletcher area with his wife Barbara. They have a daughter, son-in-law and 3 granddaughters. He is a member of Fletcher First Baptist Church. He worked in Sales for more than thirty years prior to joining us at JFS. He has enjoyed singing Southern Gospel music from the age of six years old and has done so all around WNC with his family.

Dan Hinkle,
Funeral Assistant

While Dan is a part time member of the Jackson Funeral Service staff, he plays a very important role in our success. Because he is such a well-respected person in our community, he routinely assists many Funeral Services for our families. Dan is also a local businessman and a Deacon at Mountain Home Baptist Church.

Jason Mumaugh,
Funeral Assistant

Jason assists Jackson Funeral Service on a part time basis while working on our “first call” staff. He is a dedicated family man who is currently raising seven children. During the week you can find him on one of the local softball fields. On weekends he is a very active member at Calvary Baptist Church.

Keith Barger,
Funeral Assistant

Keith is a member of our part time staff here at Jackson Funeral Service. During the week he can be found working his regular job at Cintas Facility Services. On nights and weekends he assists on our “first call” staff. Keith enjoys motorcycling, hiking and fishing in his spare time.


In Loving Memory of Our Loyal Staff

J. Fred Jackson

Passed away on September 24, 2019

John Fox

Passed away on April 02, 2016

Richard McCrain

Passed away on February 12, 2009

James “Jimmy” Holcombe

Passed away August 11, 2023